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Is there a way to filter out customers from a save...
# arm
c
Is there a way to filter out customers from a save search where a message subject exists? The problem is that if the customer has multiple messages it doesn't filter out. Is there a easy way to basically say if a customer has a message with this subject filter out regardless of other messages? My sort of work around right now is to filter out (subject = X AND message.id not empty), but that obviously removes customers that have no messages.
k
if you are talking about error messages I believe it is an enhancement
c
no not an error. I am just trying to make a save search that filters out this customer once I send a specific email, but because there are other messages tied to the customer it doesn't filter them out.
so its only filtering the customers out where that email is the only one sent
k
by message do you mean customized message you send with the invoice pdf?
from the transaction itself?
c
its actually just a message im sending via workflow
speaking of which do you know if there is some kind of limit. I narrowed the group down to 50 customers, but it seems like it stops running after 19 customers.
k
most likely it is an enchancement as well.
nope, not aware, the number is very small for limit, seems smg else is going on
not an arm issue 🙂
c
yea not sure why. Ill execute the workflow and i get 19 emails after a couple minutes but there are like 45-50 on the list
sometimes they have been delayed, but doesn't seem to be case
k
i would look into WF first
WF does not seem to be working properly
c
yea maybe a basic workflow that just emails everyone on the save search list. There isn't really any logic to it. It's being used as a workaround to send a bulk email
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