Hi Guys how to deal with VRA when a suppliers agrees to replace the item instead of creating and requesting a supplier credit?

I have this with a Customer where vendors have an option to credit or replace the high value items returned under warranty. I implemented a scripted flow that returns the item to inventory and closes out the open VRA. I notice you are in a similar time zone to me. Let me know if you want to look at this in my Dev environment.

I'd have to double-check but I don't believe you can do a $0 return, so standard would be to go through the process of returning and crediting yourself against the vendor then creating a new PO. If you could do a $0 Vendor Return then a $0 PO would be best. Additionally for tracking purposes, you could create a case to link the documents together with. This is all native.

Thanks Guys for your insight. very helpful