Hi everyone, I have a question about the Drop Ship process in NetSuite. Most of our items (99.9%) are purchased into our warehouse and then sold normally. However, once or twice a year, we have a requirement where the vendor ships the item directly to the customer (drop ship). Because this happens very rarely, I don't want to mark the item as a Drop Ship Item in the item master. I was told that I could use the drop ship process only when creating the Sales Order, but the Create PO field is disabled for these items. Is there any setting or best practice that allows a normal inventory item to be treated as a drop ship only for specific Sales Orders? For example: • Customer places an order with us. • We create a Sales Order. • We purchase the item from our vendor. • The vendor ships it directly to the customer, so we never receive the item or its serial numbers. Is this the correct drop ship scenario? If so, how do you handle it in NetSuite without making the item a permanent drop ship item? Thanks in advance!

We have the same thing, what we ended up doing is creating a Drop Ship Location, so if the Order comes in via EDI they customer indicates that on the 850 and the system set the location as Drop Ship, and then our SO Approval Workflow puts the order on hold for someone in our Purchasing Team to process (Create PO, Pick/Pack/Ship the order). If the customer sends the order in manually, as long as it indicates Drop Ship on the PO, the Sales Ops team enters the order and sets the order to the Drop Ship Location.

In order to drop ship from a vendor, you have to mark that vendor as the "Preferred Vendor" on the item record.