prevent the user from overriding the predefined address on the sales order

AI generated answer (using internal Slack threads):

To prevent users from overriding the predefined address on the sales order, you can follow these steps: 1. Customize the order entry form where your users are accidentally changing the billing address to remove the default billing checkbox. If you're an administrator, you can do this by navigating to the new order form and clicking 'Customize' > 'Customize Form' in the top right-hand corner, then find that checkbox under 'Fields' (make sure to navigate to the 'Shipping Address' tab) and uncheck the 'show' box. 2. Remove the billing address tab entirely (same 'Customize Form' screen, under 'Tabs', uncheck the 'show' box for the Billing tab), unless the people entering the new orders need to see it, in which case you would set all the fields on that tab to 'disabled' so the users can't change them. 3. If the above steps don't work, you can use a workflow to restrict adding new addresses. This can be done using SuiteFlow. 4. Another option is to have proper permission level on customer record for the user roles which can prevent these accidental changes. You can make the customer record VIEW only for the role, so they won't be able to add new "shipaddress". ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******