remove the option to edit the billing address on t...
# ask-stanley-ai
n
remove the option to edit the billing address on the sales order , only adding new or custom or selecting from the list without overrid the address
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems that the ability to edit the billing address on a sales order in NetSuite is tied to the permissions of the user role. If a user role has at least Edit permission, they can add a custom address. To remove this option, you can make the customer record View only for the role, which should prevent them from adding a new address. However, it appears that even with the permission level set to View, users can still create a custom address on the Sales Order Form. In this case, you might consider using a workflow to restrict adding new addresses. SuiteFlow could be used to restrict adding the address altogether. Another approach is to customize the order entry form to remove the default billing checkbox. This can be done by navigating to the new order form and clicking 'Customize' > 'Customize Form' in the top right-hand corner, then find that checkbox under 'Fields' (make sure to navigate to the 'Shipping Address' tab) and uncheck the 'show' box. You could also remove the billing address tab entirely (same 'Customize Form' screen, under 'Tabs', uncheck the 'show' box for the Billing tab), unless the people entering the new orders need to see it, in which case you could set all the fields on that tab to 'disabled' so the users can't change them. Please note that these solutions might not be perfect and could have some limitations. For example, the form customization does not include the Default checkboxes for shipping or billing. When you click the Shipping tab, then click the New (+) button under the Ship To Select, a new popup window appears. As far as we can tell, that window is not customizable through the form or anywhere else. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839312673
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835198343
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834738672
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