How to change payments (Customer Deposits) that are in Unapproved Payment status to Not Deposited?

AI generated answer (using internal Slack threads):

To change the status of a Customer Deposit from "Unapproved Payment" to "Not Deposited", you need to ensure that the payment method associated with the Customer Deposit is correctly set up. Here are the steps to follow: 1. Navigate to the Accounting Lists in NetSuite. You can find this by following this link:

<https://system.netsuite.com/app/help/helpcenter.nl?topic=LIST_ACCOUNTINGOTHERLIST>

. 2. Find the payment method that is set on your Customer Deposit. In the example provided in the conversation, it was "American Express". 3. Check the account associated with this payment method. It should be set to an appropriate account, not "Group with undeposited Funds". In the example, it was changed to "1100 Customer Deposit Account", but it didn't solve the issue. 4. Make sure the payment method is associated with your payment profile on the payment method. If the status is still not changing, it might be due to another credit card implementation going on. In such cases, you might need to contact the vendor for further assistance. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******