User cannot see the 'Message' tab where emails are stored. What permission needs to be assigned to their role?

AI generated answer (using internal Slack threads):

To allow a user to see the 'Message' tab where emails are stored, the user's role needs to be assigned the 'Track Messages' permission. This permission allows the user to track and view messages related to records. If the user needs to view attachments in the messages, such as PDF files, they would also need access to see documents in the File Cabinet. If the user still cannot see the 'Message' tab or the attachments, check if the access to the 'Sent Emails' or 'Received Emails' folders has been limited. Remember, permissions in NetSuite are role-based, so you need to ensure that the correct permissions are assigned to the specific role that the user is assigned to. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******