in Netsuite how do i set the From or Sender email address used for sending email address to customers

AI generated answer (using internal Slack threads):

In NetSuite, the 'From' or 'Sender' email address used for sending emails to customers can be set in a few ways: 1. Using SuiteScript's N/email module: The sender for

N/email

has to be an employee, but you can create an employee with a specific email address (like noreply@domain.com) for this purpose. This is useful if you want to send emails from a system or no-reply email address. Here's a sample code snippet:

javascript
var emailObj = email.create({
    author: -5, // internal id of the employee
    recipients: emailRecipient,
    subject: emailSubject,
    body: emailBody
});
emailObj.send();

2. Using Saved Searches: In the Saved Search setup, you can specify a 'From' email address. 3. Using Workflows: You can set the author if you send via a workflow. This can be done in the 'Send Email' action of the workflow. 4. For different customer bases: If you need to send emails to a different customer base from an acquisition and need to change the 'From' address, you can identify the acquisition source in the customer record, then use that as a condition flag in the workflow action for sending email and define the 'From' email there. Remember, if you are emailing a customer, the NetSuite string is crucial for that to show up in the communication tab. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******