Vedachalam Mahadevan
02/28/2025, 5:23 PMCeligo AI
02/28/2025, 5:23 PMAI generated answer (using internal Slack threads):In NetSuite, the "From" email address used for sending invoices to customers can be found and modified in the Email Preferences under the Administrator settings. Here are the steps to access it: 1. Navigate to Setup > Company > Email Preferences. 2. Under the "Company Email Addresses" section, you can see the "From" email address that is used for sending out emails. Please note that typically, there is only one "From" address set up in NetSuite. If you need to send emails to a different customer base with a different "From" address, you might need to use a script or a workflow to conditionally change the "From" address based on certain criteria in the customer record. Also, it's important to note that as of the 2018.1 release, NetSuite made changes that might require adjustments to the Email Preferences. This was done to comply with DMARC policies and to prevent emails from being marked as spam. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/28/2025, 5:23 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852734923
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837340832
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837221563
Celigo AI
02/28/2025, 5:23 PM