where do i see subscription status in NetSuite. su...
# ask-stanley-ai
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where do i see subscription status in NetSuite. subscription status from Confirmed Opt-Out to Soft Opt-In or Confirmed Opt-In
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AI generated answer (using internal Slack threads):
To see the subscription status in NetSuite, you need to navigate to the entity record. The Global Subscriptions Status field on the entity record shows the subscription status. It can be set to various values such as 'Soft - opt in', 'Soft - opt out', 'Confirmed Opt In' or 'Confirmed Out Out'. If you are experiencing issues with the status changing unexpectedly, it could be due to scripts or workflows running on the entity record. You can investigate this by using the Scripted Records feature in NetSuite to see what scripts or workflows are associated with the entity record. Please note that third-party scripts, such as those used for integrating with marketing email platforms like Klaviyo, could potentially alter these values. If you're using such a service, it's recommended to check with the service provider to ensure their scripts are not causing the unexpected changes. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.845024526
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.802879035
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800029933
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