Vedachalam Mahadevan
02/28/2025, 5:20 PMCeligo AI
02/28/2025, 5:20 PMAI generated answer (using internal Slack threads):In NetSuite, you can see the use of email for sending invoices to customers in a few different areas: 1. Client Scripts: You can create a client script that triggers an email to the customer's billing contact when a certain action is performed, such as clicking a button on the invoice page. The email address can be retrieved from the invoice and passed as a parameter into the
email.send
function of the N/email
module.
2. Workflows: If you need real-time notifications, you can create a workflow that executes a send email action upon save. This can be used to send an email to customers when a payment is created.
3. Saved Searches: If real-time notifications are not necessary, you can create a daily saved search that searches for executed payments within the day and emails the customer. However, this method does not provide real-time email distribution.
4. Customer Center: Customers can access their invoices and statements through the Customer Center. However, this may not be the most efficient method if you have a large number of active contacts.
5. Third-Party Solutions: There are third-party solutions that can provide access to invoices and statements for customers. For example, Gappify was mentioned in the conversations.
Remember, email delivery can sometimes be unreliable due to emails being blocked as junk or spam. It's important to advise clients on how to add your address to a safe senders list, discuss with email providers why your message is marked as spam, or consider switching to another SMTP server if possible.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
02/28/2025, 5:20 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
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Slack thread 3: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
02/28/2025, 5:20 PM