Hi Everyone, I was wondering if anyone can help with an issue I'm having:
Upper management wanted a daily email sent out to upper management employees that's a table for each Sales Channel showing Yesterdays Order, Invoices, and Last Years Orders. We have 2 other tables but for MTD and YTD. This has been created already from an Email Template and all fields were manually created and placed on the Vendor Prepayment record, and a workflow was created to store their values.
Using
@MGBC method here (which is brilliant)
https://www.mavencloud.tech/blogs/post/send-emails-to-dynamic-recipient-lists I created a workflow to send these 3 tables every day to about 14 employees. It was working perfectly getting the emails every day, but recently it's been buggy where it doesn't send one day but will another. Or it won't send for a couple of days but then the next day it will send. Is it because I'm adding more people to the send list? I wouldn't think it was because of that.
Here's what I've checked so far and it wasn't the solution:
1. Everyday it shows on the "Sent Email List"
2. I don't see it on the "Undelivered Emails"
3. I can set the workflow on testing and Execute the workflow and it will send the email to everyone.
4. Does it have to do with the DKIM or my company having it's own Spam email protection on our Outlook accounts? I've asked them to whitelist anything coming from NetSuite before and that solved a previous issue and plus my testing of this workflow works and other Scheduled emailed reports and saved searches work perfectly fine. It's just recently this one that's been buggy.
I'm currently waiting for a call back from Support, but any help is greatly appreciated!