You know the standard support queue questions you get? Are other users experiencing the issue, have you tried another browser etc....anyone have those questions handy? I checked my old support tickets and havent seen that response in awhile

* Who relies on this functionality and how does this disruption affect them?<br>(Are they able to continue working? Does it occur for every user/role or only intermittently?) * * How are your daily operations affected?<br>(What are you doing to lessen the impact of the problem? Is there any impact on processing or backlog volumes?) * * Are there any deadlines that could be impacted due to this disruption?<br>(Outline the potential impact after such a date.) * * When did you first notice this problem?<br>(Please specify date, time and time zone.) * * Have you used this feature without a problem before?<br>(Please tell us the affected and non-affected NetSuite Account IDs where you've tested/observed this.) * * Have there been any changes to your account recently?<br>(For example, SuiteApp bundle update; NetSuite E-Fix/maintenance or customization changes.) * * Tell us precisely how we can reproduce this problem?<br>(Please specify affected record IDs, detailed steps with click actions/values entered and actual vs expected result.) * * What record (i.e. Sales Order, Customer, Item, etc.. ) and what action (ex. View, Create, Edit or Save) is the slowness seen? * * Is the slowness happening to multiple or all records? * * Has there been any recent changes or customization made on the record/page you are reporting? * * Is this happening to all users, roles or even on other browsers? *

I think this is the most up to date version. Perfect for my use