Hi all - I have a scenario wherein there's open balances appearing under "No Customer/Project" in the AR Aging Report and under "No Vendor" in the AP Aging Report even though the AP/AR lines in a JE are tagged against an entity. Upon investigating further, I realized that this maybe happening because of Vendors being tagged to AR lines and Customers being tagged to AP lines. I got a SuiteAnswer - https://suiteanswers.custhelp.com/app/answers/detail/a_id/64283/loc/en_US for the same. I followed the steps by associating Vendor and Customer records for those specifically (by sharing relationships), however, it's still showing under No Customer/Project and No Vendor in the AR/AP Aging Reports respectively. Appreciate any suggestions here. Thank you!

A/R Aging report will only look for a Customer record and never look for a Vendor record. So yes, if you are creating a JE and tagged a Vendor to the line with A/P Account, then it will shows under "No Customer" section. I suggest you create a Customer record for the vendor and then tag to Customer record instead

Noted. However, there are some JEs that won't let me edit the Entity (line) details (it's grayed out). Any idea as to why that might be happening?

It depends on the account type you are selecting I believe

AR/AP.

Owh that's strange, I don't think I encountered something like that before

Likewise..