Can a sales order be created without a shipto address?
For orders that have no shippable items but possibly a warranty purchase.
Can such orders be automatically fulfilled? Since nothing has to ship?
c
cferber
04/01/2024, 2:48 PM
I have setup Other charge items that do not need be fulfilled. You don't want to check the can be fulfilled/received box when setting up the item. I'm not for sure if you need a shipping address or not.
m
Michael McNamara
04/01/2024, 2:54 PM
Yes you can. The warranty item must be a non inventory item and the “can be fulfilled/received” box under the item’s Preferences must be unchecked. When a sales order is created, the fulfill button disappears and you can go straight to invoice or cash sales.
Michael McNamara
04/01/2024, 2:54 PM
Just tested this and you don’t need a shipto address.