We're planning to implement a CC payment solution on our website linked to NS. I read some articles/posts/etc. and I have noticed that some use SO - Customer Deposit - IF - Invoice approach while others use SO - IF - Cash Sale approach when authorizing and then capturing the funds later on. To me, the SO - IF - Cash Sale makes sense because if the payment is just authorized but is not yet captured, then the money isn't ours yet, right? Interested to know what others think. Thanks

I agree it only makes sense to use customer deposits if you are capturing the payment at checkout on the e-commerce platform. If you are only authorizing on checkout then SO/IF/CS is correct.

Lots of businesses will capture upon order submission due to nature of their business or limitations of platforms, but it does usually go against the merchant providers terms. In this scenario, I do usually see SO/CS/IF, but usually hand in hand with the Advanced Revenue Management module.

Thank you!