👋 hey all - please let me know if this question should belong in a more appropriate channel: our sales team would like the ability to send credit card payment links (specifically sales order deposits) directly to their customer from NetSuite so that they may enter their card details then we process payment. How could we do this? this is completely new territory for my experience with NetSuite - here’s what I can answer to help provide clarity: we use Cybersource as our merchant/gateway and currently process payment within records in NetSuite but have to call customers for CC information (not so efficient workflow in 2021). Thanks kindly for advice, insight and information/guidance!

The only thing I can think of is to have a workflow that will attach the form and email to customer after the record is saved, for those customers. I can tell you that I use VersaPay (was Solupay), and we had them create a sales form with a link to an online payment center. This way the customers can click the link, make the payment without the need to send or reveal credit card information via email or phone.

Look into a SuiteApp from a company called Paystand. Tell them I sent ya