Forgetting a workflow condition for if a selection...
# generalr
Ryan Longenecker
09/14/2020, 7:36 PMForgetting a workflow condition for if a selection field changes from one selection to something different. OLD RECORD.... NEW RECORD type of condition. Does anyone have a screenshot of a similar condition for a workflow. Hope that makes sense
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KevinJ of Kansas
09/14/2020, 8:02 PMYou join to the old record - you leave it with no join to compare to the new one
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Ryan Longenecker
09/14/2020, 8:02 PM👍 Ill try it
Ryan Longenecker
09/14/2020, 8:50 PMHey @KevinJ of Kansas Do you have any example screenshots of the join by chance?
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KevinJ of Kansas
09/14/2020, 8:51 PMHold tight I'll make one.
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Ryan Longenecker
09/14/2020, 8:51 PMThank you!
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KevinJ of Kansas
09/14/2020, 9:16 PMmessage has been deleted
KevinJ of Kansas
09/14/2020, 9:17 PMNot a great example that you'd actually use - but easy enough to display
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Ryan Longenecker
09/14/2020, 9:17 PMThis compares the old value of the a/r with any new value? So it it changes?
Ryan Longenecker
09/14/2020, 9:17 PMJust confirming
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KevinJ of Kansas
09/14/2020, 9:18 PMwell, I'd probably use "none of" instead of any of.
KevinJ of Kansas
09/14/2020, 9:19 PMfor that use case, but yeah - if the value changes and you have "none of" it would return "true" and would execute
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Ryan Longenecker
09/14/2020, 9:19 PMAnd thats all you need?
Ryan Longenecker
09/14/2020, 9:19 PMTo compare the old vs new field?
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KevinJ of Kansas
09/14/2020, 9:19 PMI mean... kind of a open ended thing here - but to do that comparison - yes
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Ryan Longenecker
09/14/2020, 9:20 PMok perfect thank you
Ryan Longenecker
09/14/2020, 9:20 PMI really appreciate it
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KevinJ of Kansas
09/14/2020, 9:23 PMI feel like I should warn you - there are definitely contexts that this would struggle with
KevinJ of Kansas
09/14/2020, 9:23 PMfor example - inline editing.
KevinJ of Kansas
09/14/2020, 9:23 PMIt should work - but if you have a field that is dependent on another field - it wouldn't.
KevinJ of Kansas
09/14/2020, 9:23 PMmass update would probably struggle as well
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Ryan Longenecker
09/14/2020, 9:23 PMI just couldn't remember how to compare but it's going to be for when a case changes statuses
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KevinJ of Kansas
09/14/2020, 9:24 PMOH that'd be another area it'd struggle
KevinJ of Kansas
09/14/2020, 9:24 PMif the thing that triggers the change isn't the record itself - for example an invoice triggering an SO as billed. it definitely wouldn't work there
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Ryan Longenecker
09/14/2020, 9:24 PMwould be when someone manually changes the status on a case
Ryan Longenecker
09/14/2020, 9:25 PMIt should work is my guess
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KevinJ of Kansas
09/14/2020, 9:25 PMRight - just figured I'd give a hair more info
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Ryan Longenecker
09/14/2020, 9:25 PMI'll let you know
Ryan Longenecker
09/14/2020, 9:25 PMthank you
Ryan Longenecker
09/14/2020, 9:25 PMMuch appreciated
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