Does anyone have any knowledge of using the NetSui...
# generalm
Matt
04/23/2020, 11:41 AMDoes anyone have any knowledge of using the NetSuite Customer Upsert request, when mapping from XML to NetSuite?
c
cja
04/23/2020, 11:55 AMDo you mean SuiteTalk (SOAP webservices)?
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Matt
04/23/2020, 11:55 AMCould be - i'm basically attempting to insert employee data into NetSuite via SOAP webservices, using the Dell Boomi platform
c
cja
04/23/2020, 12:38 PMOk, so you're using SuiteTalk, or at least Boomi is on your behalf
cja
04/23/2020, 12:39 PMWhat's your question?
m
Matt
04/23/2020, 1:20 PMWhen I use the employee upsert request, it fails as the first part of the connector does a 'GetSelectValue' lookup in Netsuite, taking the entity ID i enter in, but finds nothing. It keeps telling me i need to provide a subsidiary, but i've done that, it's mapped as a static value that matches what's in netsuite.
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cja
04/23/2020, 2:02 PMGetSelectValue on which field? Sounds like it might be subsidiary in which case the problem could be hierarchy related
cja
04/23/2020, 2:07 PMIn that, you may have to specify the full hierarchy in a specific format, even if you can only see a shorter version somewhere
cja
04/23/2020, 2:08 PMI'm guessing all this without seeing what you're seeing
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Jon Kears
04/23/2020, 11:10 PMdo you have multi-sub customers switched on?
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Matt
04/24/2020, 8:21 AMSorry for the late reply. Eventually figured out that I could only get department and class results by referencing the subsidiary as they're depedants.
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