Anyone with department restrictions on that can gi...
# general
m
Anyone with department restrictions on that can give me some advice on this issue?
l
Do you have something to allow cross -subsidiary record viewing or something similar to that extent in the employee or role settings?
m
not in the role settings no @leo
k
Is it not stopping them from editing? Or not stopping them from picking bad values? or is it not stopping them from viewing?
m
i cannot view the transaction record
with the same dept as role and supervisor and emp.
k
wait, so it's restricting when it shouldn't?
m
i am guessing since i cant see the trans record
k
so transaction has department X, employee has department X on their employee record and you still can't see it?
m
correct
emp, super, and trans all have same deprt
role has , restrict by department
allow viewing false
k
is it a one world account?
(multi-sub)
m
yes
and they're all in same sub also
trans, super, and emp
k
Do you have department restrictions on any of the accounts on the transaction? (long shot)
m
its items, and no
no dept restrictions
its an invoice
k
Sounds like a call to NS support
m
I just created another login, gave it that role only, and still no transactions showing
even with Super on record, and dept restriction, etc.
Okay. thanks a bunch Kevin, you're always great help
k
No transactions?
Do they have the "find transaction" permission?
what happens when you copy link to the transaction from role that can view it, and open in role that can't?
m
Permission Violation: The restrictions on your role deny you access to this record.
No transactions at all
Yes find transactions is on view
k
Yeah, seems like a defect.