this is driving me nuts. On a vendor bill form, t...
# general
l
this is driving me nuts. On a vendor bill form, the default payables account is coming up different for each user. None of the vendors have a default AP account on the vendor record and I cannot find any other place that would be controlling this. I don't have any workflow running to set the field value either. Any ideas on where the Default Payables account is controlled, besides on the vendor record?
c
When a vendor record does not have a default payable account set, the account used in the lastest vendor bill created in the system will be used on the vendor bill. I'm not 100% sure, but I think the only way around this would be by setting up the default payables account on all of your vendor records... unless somebody else has a better idea. At the company I work for, we have a default payable account for all of our vendors and we don't run into this issue.
l
yeah, I read that as well. You can set an accounting preference for the receivables account, but not the payables account
c
If you have to update all of the vendor default payables accounts, you could probably do so via CSV import
c
mass update might be simpler
c
Just took a look and it doesn't look like that field is available for mass update on vendor records
l
thanks guys! I was planning to do a csv import
f
Had a similar issue in the past / NS support indicated that this was a 'Sticky field' for users, so would default to whatever account the user last used.