in a customer saved search, is there any way to get more granular with the "customer date created" than day? For example if I want a search to return records that were created over an hour ago, how would I go about doing that?

I think you can use the date from Systen notes fields... Using criteria where type is create

could you elaborate? I know I can set a criteria of System Notes: Type is create, but I don't see how that gets me closer

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wow, I've never actually done something like that before. Thanks for pointing me in the right direction. I have much to learn

Date formulas are a bit of a pain some times...and i've never had to subtract anything other than days/months from a date. Not sure how it would be done more accurately for an hour. I'm sure it can be, but this could probably help in a pinch. I'd bring in the date field in your results to be extra sure.

it's not important that it's exactly an hour, just needs to be close

Hopefully this helps!

thanks!