@Matt Benson I mean of course it always depends on the specifics of the situation. But as a guideline, I'd say go by the cost/footprint of your licensing. If you have no one capable of managing Netsuite and can hire a qualified admin you really like for less that 50% of what you're paying in licensing costs, it's almost certainly worth it, as they should help you be able to get the most out of your system.