Any OW users? Got a user stuck in a subsidiary. Ca...
# general
d
Any OW users? Got a user stuck in a subsidiary. Can't change them out of it, field isn't available as a drop box it's just static. Could this be because they have entries in related record subtab?
k
I take it they are not just assigned to one subsidiary. The role could also be only for one subsidiary.
d
Administrator 😕
Pretty sure it's due to having related records though
k
Is this on a transaction or something? or an employee record?
On the employee record are they set to be able to do things in all subsidiaires.
t
Employees can only be in one subsidiary. Once they have related records like an expense report they cannot be changed to another subsidiary. Unless you were to remove those related records.
j
yep, once there are related transactions you can't change the subsidiary for an employee. the help text for this field says: "Note: Once a transaction has posted for the employee, you are not able to change the subsidiary selected on the employee record."
k
Oh really!! That’s not annoying at all.
👍 1
d
Agree, annoying. I literally cannot get my expenses paid due to this problem. I've got transactions in the parent subsidiary, but the account that we draw the expense checks from is in the child subsidiary. They cannot write me a check because I cannot change my subsidiary. I had to create a 2nd employee entry just for this purpose.
netsuite 1
d
^^ "Feature Request"
k
HAHA give it 10 years it’ll then be in the lets have a look at this stage!!
d
The joys of outsourced testing, don't you love it?
k
Oh yeah it’s fantastic!! 😖