Hi All,
I hope you are enjoying the holiday. Please I have a question regards the Dunning Letters SuiteApp and Dunning recipients.
Is it possible to assign a Dunning contact/recipient to an Invoice (or invoices) and still use Customer-level dunning?
Many thanks.
s
sam1128
12/28/2022, 6:09 PM
It is not designed to work that way to send email to invoice contact.
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m
Marc
12/28/2022, 6:37 PM
no it does not work because the dunning was configured on the customers and not on the invoices.
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Marc
12/28/2022, 6:39 PM
however you can create a dunning procedure on the invoices (only for the invoices of this customer)