Is there a way to keep track of Item sublist addit...
# general
r
Is there a way to keep track of Item sublist addition/removal for transactions like Sales Order? We know that
System Information
seems to only keep track of the changes in`Transaction Body Fields` but not in item sublist. We are also aware that there is a
History
link on the item level, but it seems to only keep the records when the item gets modified instead of being removed/added. Our use case is that when there are changes in the transactions like Sales Order, we would like to see who and when the items get added/removed to get a more thorough history, and we couldn’t find them in
System Information
tab and
History
hyperlink on item level.
a
I can't think of any way to see this natively. Options to script a solution for this...but the line level history of the item seems to go away once you remove the item.
b
Instead of removing the line could you zero out instead?
a
Yeah, the closed checkbox sometimes works too, but I often put a custom column for cancel quantity. To "Cancel" a line, the quantity gets set to 0 and the cancel quantity gets whatever the quantity was. Often with a scripted button on the SO to cancel all lines..
r
Thanks for answering. We think it’s just a bit counterintuitive to set the quantity to 0 but I get where it comes from!