Would be nice. I don't know if anything has change...
# general
j
Would be nice. I don't know if anything has changed, but we used it at my last job, and if someone was going to be paying via Paypal, the rep would put a note in the memo field saying 'send request to blahblah@blahblah.blah'. Then our A/R person would send a paypal request through paypal and create a customer deposit. It was a grueling manual process.
z
at my last company sales reps would arrange for paypal payments to be sent directly to our AR account. however, the customer would send payments without any kind of note or explanation and it would sit in our accountant's inbox for weeks... meanwhile the customer would email support asking what happened to their order....
hilarious in hindsight
j
Hah, that actually happened a bit when we first started doing it. Then we all came to the agreement that the A/R person would send out the requests, that way she could put whatever notes on it she wanted to