Editing online lead form. When trying to add custo...
# general
j
Editing online lead form. When trying to add custom fields to the form and click save, I get this error. Anyone have advice on what’s wrong?
a
These are the fields on the form that needs to be filled in and a validation is put via a workflow/script to make them mandatory. You can find these fields names by navigating to custom fields and search with the mentioned internal ids @Jackie
j
@Abrar Shaikh what do you mean workfow/script
message has been deleted
I thought by adding the fields to select fields it added them onto the online lead form
a
oh gotcha! I though you were saving the lead record. But still looking at the error message it does seem like some kind of validation via a script
s
ive had this a while ago but dont have access anymore. but you can't just add them in here, they need to be included in the template somewhere. take a look at the CCPI online lead form, somewhere in there you will have NLSubsidiary, NLCompanyname, etc. you may have to add the 3 you added in there
Like here: https://imgur.com/a/MMIDWnW You will have nlcity, nlsubsidiary. the error will likely get removed if you add your 3 new fields there.
j
@Suite Advice Thank you!
@Suite Advice do you know how I get to the that part?
s
you can go to Documents > Templates > Marketing Templates . your CCPI should be somewhere there.
thanks 1