I have cash Refunds hitting a particular account and Finance team wants it changed - how do I do it?
I have a developer if thats needed but open to ideas (edited)
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Abrar Shaikh
06/28/2022, 9:49 PM
You can do it via Workflow and set a default account on cash refunds transaction @Amtoj
Abrar Shaikh
06/28/2022, 9:50 PM
Workflow Logic : After record submit > Set field Value > Account Field > Select the Default account for the Cash refund
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Netsuite Tragic
06/28/2022, 10:48 PM
Would the Payment Method on the Refund transaction also set the Account? Maybe create a Refund Payment Method.