Is anyone experiencing performance issues? We are ...
# performance
e
Is anyone experiencing performance issues? We are operating very slow - which we noticed after the switch to OCI.
m
How long ago were you moved to OCI?
e
This weekend we were moved.
m
I've heard it can be very slowly right after the move, I'm guessing because database indexes are being rebuilt etc. Hopefully performance will improve in a couple days.
s
we are also having issues since the move
z
+1 from me... even login was impossible... timeout
m
Please let me know how it goes in a week or so
p
We are still very slow, more than 1 week after migration to OCI. NetSuite support advise this level of performance is expected.
m
Wow this is scaring me. Are they saying it's normal short term after the move, or in general?
😞 1
p
In general. They advised it will be slow for the first week (only told this via a Support ticket response - the notification to OCI email never mentions it). I keep pushing back to get a resolution as, for us,, OCI migration has had a serious impact on performance
b
How are people doing now that they've been on the data center for a week or more now? I'm trying to prep my organization for our move this Friday night.
p
Two defects filed. One applied today which has helped a small amount, but server response times still very slow. Seems to be impacting lots of OCI customers. If you have the ability to delay it, my recommendation is that you do.
b
unfortunately too late to do that now. i'm apprehensive to say the least!
p
@Erica LaBarre I saw your recent post on this. Do you have a support Case ref I can refer to to try to get this escalated. NetSuite support are looking in to it but its been 3 weeks and no improvement. I need as much evidence as possible that it is not our scripts/workflows.
b
This is the opposite of what you need, but post switch for us, I don't really see any difference in performance. Guess we got lucky!
e
We do not, I noticed the biggest impact when uploading price increase CSV's. That has been the biggest pain point.
p
@Erica LaBarre Make sure you get it logged with support. Give them screenshots from the Application Monitor, or the double-click Oracle logo. The more tickets they get, the higher priority it will be