I was wondering is it a best practice to link a payment and JE? I noticed there is an unapplied payment and a JE that is reversing it and was wondering what are the potential downsides to linking them via apply customer payment?

Aren't they linked natively if the users used the Void button and the void using reversing JEs preference is enabled?

Payment is in Dec 21 and the JE occurred later in Feb 2022

You can link them that way and it works fine for one-offs, though I wouldn't make it part of your normal workflow. The biggest risk is that if anyone edits and saves the JE (even if they don't make any changes!), it will be unapplied. Learned that one the hard way....

ah ok thank you for that tip