got a saved search question, i want to try extract...
# generalm
May
06/13/2022, 9:33 AMgot a saved search question, i want to try extract info from the raw info tab in the 'payment event' record. is this possible and if so how? I can't see a transaction type of payment event nor can i see the payment event saved search table
a
Abrar Shaikh
06/13/2022, 1:38 PM@May You can create a search on Payment Even
Lists > Search > Saved Searches > New > Payment Event and then try to search for the fields you are looking for in the results section
m
May
06/13/2022, 3:28 PMthanks @Abrar Shaikh, is there something I need to switch on to see that search as it isn't coming up for me
a
Abrar Shaikh
06/13/2022, 5:37 PM@May are you logged in with Administrator role?
Abrar Shaikh
06/13/2022, 5:52 PMMake sure you have the access to Payment Events record, alternatively you can navigate to Transactions > Management > View Payment Events > Search and Click on Create Saved Search
@May
m
May
06/14/2022, 10:59 AM@Abrar Shaikh just checked that path and permissions and can't see payment event as an option.
May
06/14/2022, 11:00 AMI am admin so should be able to see most 🙂 we use windcave and pay with link module, not sure if that has any part to play in it?
a
Abrar Shaikh
06/14/2022, 11:14 AM@May yeah not sure in that case, I might need to look around in the instance to figure out
m
May
06/14/2022, 12:35 PMmuch appreciated @Abrar Shaikh, i'm at a loss why i can't see this record, yet it is very much in use in the system
a
Abrar Shaikh
06/14/2022, 12:50 PM@May Not sure if this is relevant:
m
May
06/15/2022, 12:17 PMNice, let me check this over and see 😃