NetSuite running incredibly slow for us, any one e...
# performanced
dclarke
04/20/2022, 9:12 AMNetSuite running incredibly slow for us, any one else having issues?
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NElliott
04/20/2022, 9:35 AMThe handful of accounts I've just logged in to seem as slow as usual for me.
🤣 1
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ryanhowson
04/20/2022, 1:54 PMHave you ever had any luck solving performance problems with NetSuite support? We're given the excuse of it will improve after the 'first load of the operations needs to be cached'
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NElliott
04/20/2022, 2:09 PMNo.
I don't hate NetSuite, so don't get me wrong, but it's anything but fast and I've yet to speak to anyone that says it is for them.
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KevinJ of Kansas
04/20/2022, 5:26 PMI have had issues resolved in the past - but generally it's because of custom scripts running on the account.
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Thorsten Schmitz
04/21/2022, 9:54 AMWe're also having huge performance problems since a couple of days... Any updates on this issue?
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andrew_smith
04/22/2022, 1:19 PMI do hate netsuite, sadly that's never helped it go faster. It knows its servers are outside of my cluebat's range... damn cloud services
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Craig
05/13/2022, 9:51 AM@KevinJ of Kansas Even if you're literally sat next to the data centre, NS is slow. I've watched transactions take 40 seconds to load where 98% of the load time was on the server, not on scripts.
Craig
05/13/2022, 9:54 AMI've just waited over 80 seconds to get a list of sales orders Transactions>Sales>Enter Sales Orders>List
Craig
05/13/2022, 9:56 AMI do not understand why that has to be so slow? It's paginated, so it's not like they have to load all of the orders in the system. The performance of NS is a total shit show. I saw a job ad on Linkedin for a Java performance expert so tackle 'known and unknown performance issues' so at least they are aware... 🤷♂️
Craig
05/13/2022, 9:58 AMmessage has been deleted
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KevinJ of Kansas
05/13/2022, 9:45 PMIt could be things you are displaying in your list of sales orders impacting that. Had a client one time with a custom formula field in their account that required a very expensive saved search - changed a couple criteria to make it simpler to run and drastically improved their results
KevinJ of Kansas
05/13/2022, 9:46 PMIn general - avoid non stored value fields dependent on other records. Avoid saved search fields. Avoid scripts/workflows unless necessary. NS isn't blazing fast, but those times are above what I normally see.
KevinJ of Kansas
05/13/2022, 9:46 PMAlso - there are instances where number of lines has a very negative impact on performance on transactions
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