Hello, I have a requirement to ship inventory item...
# inventory
b
Hello, I have a requirement to ship inventory items, but the items need to stay in inventory. Is there a native NS way to fulfill without impacting inventory? Or is something like a GL script needed to reverse the impact?
s
I don't understand how you could ship something and it stay in inventory
b
In this case, the item is not being sold. It's a sensor being shipped to a customer to enable a service. The sensor will be recovered from the customer after a period of time.
It's a depreciable fixed asset and therefore needs to be kept in inventory.
Does that make sense?
s
In theory it should leave inventory because its gone, then it can be returned later on a return authorization or something like that... not familiar with depreciable fixed asset part, but I doubt there is a native behavior for this
b
It's a weird case. I didn't assume it would be natively supported, but had to look for a sanity check 🙂
a
Could you use a transfer order instead to transfer it to the customers location? Then transfer it back?
s
I would probably go with a transfer order like @AI1 said
n
Your case almost feels like 'consignment' inventory which in your case is always returned. Like @AI1 maybe a generic Inventory Location "Customer Site equipment'
a
Not a native way to handle this in NetSuite, there is a specific add on called Sererra that exists for this use case (Rental Management). This allows an item to be fulfilled from an SO, but in the background it processes and inventory transfer of the item to a 'rental' location so it shows on your company's books, but not not available to sell to another customer. I would echo what others are saying that an Transfer Order or Inventory Transfer process would likely be the best method
b
Thanks for all your input. The TO makes sense. I'll take a look at Sererra too.