I have someone using a role that uses the Shipping Center and they want to be able to view/edit Transactions like Purchase Orders, does the Shipping Center prevent them from doing that or can I open those permissions up on this role?
Mark Robinson
05/19/2022, 5:53 PM
To be more specific, I have tried giving access to Purchase Orders under the permission > transactions subtab of the role, however when trying to access Purchase Orders using this role I still get a message stating that this role is restricted.
Any help to understand how to lift this restriction would be appreciated.
g
GeneralKenobi
05/19/2022, 6:48 PM
We have a custom Shipping Center role that are able to edit Purchase orders. Are you trying to view or edit the PO? Did you log out and log back in after updating the role?
m
Mark Robinson
05/19/2022, 7:16 PM
okay well that puts my mind at ease about this issue being tied to the center that the role is using, but yeah I still can't access the Purchase Order record when I use that role and the message I'm getting specifically states "Permission Violation: The restrictions on your role deny you access to this record."
Each time I've changed the role I do log out and back in for testing.
Mark Robinson
05/19/2022, 7:29 PM
Interesting it was tied to the Employee Restrictions area, for this role it was set to "own and subordinates only" and the "allow viewing" box was unchecked.
I checked the "allow viewing" box and that let me load the purchase order records as normal.