Couple of SuiteApp things that appear to be missing from the PLC. I really hope something is in the works for these missing pieces.
1. Uninstall script execution needs to be available. When and app or SDF is uninstalled we should have an option to do some scripting. This is currently an option with bundles but not SDF.
2. In the SDN account Control Center there needs to be a way to also indicate that an account no longer has the product installed. Instead, during scheduled updates we just get error messages.
m
Matej Fuček
12/17/2021, 4:27 PM
Hi David, thanks for the feedback, i'll relay the first point as a feature request.
as for the second one - if the user succesfully uninstalles the suiteapp he/she should no longer show up in your installation base.
Matej Fuček
12/17/2021, 4:29 PM
if customer has not been successful uninstalling then it could stay in this unusual state, but i see you have various error types in the image
d
dcrsmith
12/30/2021, 5:24 PM
Thank you @Matej Fuček
I do know for a fact that a couple of the clients do not have the app installed anymore. I've verified this in the accounts in the "Installed SuiteApps" page.
m
Matej Fuček
01/03/2022, 10:01 AM
@dcrsmith could you PM me the list of ScompIDs where you are observing this? I'll have my team to check the logs as there might be an usecase we are not handling correctly.
We will then perform a manual suiteapp resync and those accounts and nonexistent installations will be removed from your installation base.