I had a few API Calls that were working as expecte...
# integrationsa
Alli Deacon
03/25/2020, 1:26 PMI had a few API Calls that were working as expected a few days ago. Yesterday they did a data refresh, and now I'm getting 404s. I confirmed the URL's are still in place. Is there anything else I should check?
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battk
03/25/2020, 1:31 PMsuitetalk?
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Alli Deacon
03/25/2020, 1:32 PMYes. REST APIs
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battk
03/25/2020, 1:32 PMall the appropriate features and permissions setup?
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Alli Deacon
03/25/2020, 1:33 PMI believe so. They were as of 2 days ago, and I confirmed that my user still had the appropriate role, and that the web services was enabled.
b
battk
03/25/2020, 1:34 PMdata refresh in a sandbox can undo all that work
a
Alli Deacon
03/25/2020, 1:34 PMI'm reviewing now, but it seems to be intact.
Alli Deacon
03/25/2020, 1:34 PMI'll go through step by step and confirm.
b
battk
03/25/2020, 1:34 PMotherwise new tokens
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Alli Deacon
03/25/2020, 1:35 PMwouldn't expired tokens give a login error? I'm not even seeing my calls hit the login audit
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battk
03/25/2020, 1:36 PMthe 404 implies that the appropriate features are not enabled
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Alli Deacon
03/25/2020, 1:38 PMOk, I'm reworking through the setup steps. Thanks a bunch!
b
battk
03/25/2020, 1:40 PMid also double check that the url is correct
battk
03/25/2020, 1:41 PMa
Alli Deacon
03/25/2020, 1:42 PMI did, I copypasted the Company URL from the System Info page.
Alli Deacon
03/25/2020, 1:47 PMSeems that all the setup is still in place, features enabled, permissions granted, etc.
b
battk
03/25/2020, 1:50 PMthat leaves new tokens
battk
03/25/2020, 1:51 PMpotentially the consumer ones too
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Alli Deacon
03/25/2020, 1:53 PMI'll try that next, thank you
Alli Deacon
03/25/2020, 3:30 PMI got new consumer and token IDs and Secrets, and am at a loss. I have a note into my clients NetSuite consultant. Thanks for all your help
Alli Deacon
03/25/2020, 3:31 PMHer reply: I really think this is related to the new 20.1 upgrade. I will try to get an API TS resource to help.
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battk
03/25/2020, 3:31 PMpotentially, better get started on a netsuite support case
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Alli Deacon
03/25/2020, 4:21 PMLooks like the URL structure was updated:
it WAS : suitetalk.api.netsuite.com/rest/platform/v1/record
it's NOW: suitetalk.api.netsuite.com/services/rest/record/v1
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