When uploading orders via a csv import, our sales ...
# csvimportsj
JBL
10/20/2021, 6:07 AMWhen uploading orders via a csv import, our sales order is meeting the eligibility criteria of our promotion. However, it won't actually add the GWP to the order, and gives a useless error message. The automatically apply promotion field on both the promotion and sales order is ticked. Any ideas?
k
KevinJ of Kansas
10/20/2021, 2:08 PMI was under impression that free gifts only worked on items added to the transaction and didn't add them on their own.
KevinJ of Kansas
10/20/2021, 2:08 PMGranted, that was a few releases ago, so maybe they fixed it.
j
JBL
10/20/2021, 10:28 PMoh, interesting theory. will test out. Thanks @KevinJ of Kansas
JBL
10/21/2021, 3:22 AMthat didn't solve it. We raised it with NS and they have raised a defect ticket for it