I’m hoping someone can help answer my questions :) A user asked to unlink a couple of INVs from SOs because we need to change billing frequency (billed upfront but customer wants to be billed annually). They want to reopen the line by unlinking the INV from the SO, but what impact does this have on ARM? My suggestion is to credit out the INV, close open SO lines, and create a new SO. User is wanting to avoid closing of lines because “deferred revenue does not get created resulting in unbilled AR/unbilled deferred revenue getting created. Also makes it messy for merging”. I’m sure there’s a solution for this... thoughts?