<@U01E037GJ84> - looks like something did happen ...
# arm
k
@Netsuite Tragic - looks like something did happen with the item settings. what is the revenue trigger on the items in these SOs?
n
We have "CREATE REVENUE PLANS ON" = BILLING. These are SOs that come in with Payment Info so we have a Workflow that immediately transforms them and all the others to CS.
@Karina thanks for the idea to drill down more on the Item. The Department that was selected on the Item had been made Inactive. Was continuing to display on the Item though and very deceptively similar to their current active Dept.
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