Hey guys, when we reject an invoice, ARM still tri...
# arm
l
Hey guys, when we reject an invoice, ARM still tries to recognize it. We do use advanced billing schedules. Anyone have any idea why ARM does this?
k
what is your rev rec trigger (on item record Create Revenue Plans On)?
l
On Billing
Sorry about the delay @Karina 🙂
k
if it is on billing then once invoice is created revenue arrangement creation is triggered. If you want to reject invoice what exactly are you doing to accomplish that? There couple way out of this - one is to change the rev rec trigger on the item and two is to create a return authorization/credit memo with associated rev rec cancelling the impact of the first one
l
ohh wow...yeah the workflow is doing the rejection. But, clearly that is not fixing the rev rec
In this picture - the only other item that could be picked would be revenue arrangement creation - but that occurs upon sales order creation, correct?
k
correct, it does occur on SO creation. What does “rejection” mean exactly? what is the process behind it?
l
Just a workflow, it uses the Native Approval Status of NetSuite - where it makes the invoice rejected - this should prevent billing - typically
and i bet it is an enhancement
k
nah, I do not think it ever be an enhancement. From the accounting standpoint it does not really make total sense. i would rather suggest to close SO instead of moving into the next step.
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