Hi All! Has anyone successfully set up a backorder email that's sent to a customer who placed an order containing an out of stock item? My goal is to include the item(s) that are back ordered in the email body. I can do this via a saved search but I don't like how the results are added below the email body - I'd like to insert the results in the middle of the body.

Haven’t done this specifically but if you can capture it in a search then you can create a send email action on a workflow and control the body of the email more directly either with a template or by building it directly in the WF action. If you do this I’d also recommend a checkbox field for ‘email sent’ that the workflow checks after your send email action.