Is it possible to schedule a workflow to run every...
# suiteflowr
Rachael
10/02/2020, 2:26 PMIs it possible to schedule a workflow to run every 3 hours? đ
a
al3xicon
10/02/2020, 2:33 PMIt isn't unfortunately; only daily or every 30 minutes. This always frustrates me since scheduled scripts offer so much more flexibility for seemingly no reason.
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Rachael
10/02/2020, 2:41 PMCheers for swift reply, I thought that... I have a workflow that runs a saved search criteria.
I can see there is a option to run the workflow off a mass update but that is not possible since my workflow is dependent on the search! Disappointing âšď¸
a
al3xicon
10/02/2020, 2:42 PMWell and you make a scheduled mass update but those are worse since you can only run them daily at most, and you don't get to pick the time they run at.
al3xicon
10/02/2020, 2:43 PMI have seen folks set up multiple "copies" of the same saved search and set up multiple alert emails or potentially multiple workflows to run at different times of the day to handle them, which is doable but terrible because you have to maintain multiple of basically the same object.
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KevinJ of Kansas
10/02/2020, 2:43 PMI mean, if you get creative enough you can make it work every 3 hours effectively.
KevinJ of Kansas
10/02/2020, 2:44 PMDepends on what the workflow is doing
a
al3xicon
10/02/2020, 2:45 PMI suppose you could do something with the system time and a filter in your saved search, that's true - so the search returns 0 results unless the system clock is where you want it to be?
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KevinJ of Kansas
10/02/2020, 2:49 PMI was just going to say edit your date/time filters appropriately so that it groups it into chunks - and until that chunk is over a certain age - it doesn't meet the criteria
KevinJ of Kansas
10/02/2020, 2:50 PMthat said - your idea could work as well, only problem is that scheduled workflows often run in 15 minute windows as opposed to on the time frame exactly
a
al3xicon
10/02/2020, 2:50 PMright
al3xicon
10/02/2020, 2:50 PMas you said it really does depend on what the workflow needs to do
al3xicon
10/02/2020, 2:52 PMif it's doing something on a record, you could also store a custom field with something like "date/time the workflow on this record last did its thing" and check that in your search criteria - if it's been at least 3 hours, it enters the workflow and updates the field to the current time
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KevinJ of Kansas
10/02/2020, 2:52 PMagain - probably need to know more about what the workflow is doing as to which option might work better.
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Rachael
10/02/2020, 5:25 PMThe requirement is to run at the following
11AM
2PM
5PM
11:30PM
They want the 2PM and 5PM so itâs kept as up to date as possible during work day.
The workflow is for SuiteBilling Change Orders. I have put in a custom tick box to say âreviewedâ and a custom dropdown âreviewed byâ
If the value is below a certain amount the workflow will automatically tick the box and set reviewed by as system on any change orders that meet the search criteria
Since they will creating change orders every day, they want it to run often so itâs up to date and their dashboard only reflects the record that actually need their review etc
Rachael
10/02/2020, 5:26 PMI was also thinking of the multiple workflow approach but thought itâs not very tidy đ§
Rachael
10/02/2020, 5:29 PMAlso I canât do a user event save because the Change Order value is being picked up by a dynamic field which populates after the record is saved etc.... so another hoop I had to jump was using the search approach with SuiteBilling đ now the problem is the scheduling đ
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