Is there a way for a transaction approval email (asking the approver to approve/reject) to include a memo field and have that populate back into the transaction in NetSuite somehow?

@HL you can create an external form that you can send the approver to through a link on the email. On the form he can approve or reject the PO and input a memo with additional comments. Including the memo in the email itself and populating that back to the PO record would not be simple to do (and it may not even be possible without significant development).

That makes sense to me. Thanks.

@TJ Cornelius How does the external form that has been approved update the status on the transaction to 'Approved'?

@akimns behind the external form will be a script that changes the status of the record.

I see. I thought it was a suiteflow that changed the status.