ericbirdsall
10/19/2026, 2:43 PMThe country and state/province are mismatched, the country is CA and the state/province is British Columbia. Please enter a state/province short name that matches the country. This was working last week, but stoped working on Friday.
Has anyone else noticed this or seen any documented changes?Jonathan Truscott
10/20/2026, 9:22 PMAllow free-form state in addresses setting to resume processing. Pulled our hair out for a while hunting for what had changed in our config or looking for a documented change without any luck. Strangely, this only affected customer creation in a few countries (CA being one of them) while other countries continued as normal. I've raised a case and escalated to try and find reasons but no response/information as yet