We noticed that when trying to use SOAP for Custom...
# administration
e
We noticed that when trying to use SOAP for Customer Creation / Updates, we can no longer pass full "state" (providence) names for Canada customers. (e.g. We used to pass "British Columbia" as the state name, but now we get
The country and state/province are mismatched, the country is CA and the state/province is British Columbia. Please enter a state/province short name that matches the country.
This was working last week, but stoped working on Friday. Has anyone else noticed this or seen any documented changes?
j
We had the same issue begin at the same time. In the end we had to tick the
Allow free-form state in addresses
setting to resume processing. Pulled our hair out for a while hunting for what had changed in our config or looking for a documented change without any luck. Strangely, this only affected customer creation in a few countries (CA being one of them) while other countries continued as normal. I've raised a case and escalated to try and find reasons but no response/information as yet