Hello! I think my home network has been IP banned from netsuite. I get this error (image) when opening any netsuite page from a device on my network. I use claude code to send requests, and I've been using it for a few months with no issues. Perhaps this time I sent too many requests, too fast. Does anyone know what our limits are, or how I can work through this? I've started by creating global agent rules to be much more conservative with requests. EDIT: This error is on all of my clients' netsuite accounts, and I have no issue accessing them from different IP addresses. EDIT2: My teammate is getting the same error, so maybe this is systemic. Thanks!

I would say it's always good to put hard rate limits on requests no matter the service you are hitting unless you control it. It's not uncommon for providers to have rate limits. That means not just creating agent rules to slow down but actually having a proxy or mcp server between you and the service that puts hard limits on the amount of requests that are able to hit the service with and make sure it's not per session but globally across all your sessions if you have multiple running at once. I don't know if that's it, but in my opinion it is just good practice when you are hitting third party services.

Agreed, good practice. This turned out to be a system wide defect. Netsuite support rated it a critical defect, and fixed it a few hours ago.

oh nice/ glad its fixed I hit that Monday (on netsuite.com as well - different error), but then signed into work VPN and got in..