Aaron McCausland
07/14/2026, 2:24 PMCeligo AI
07/14/2026, 2:24 PMAI generated answer (using internal Slack threads):The error "Invalid account reference key 123 for subsidiary 456" during a CSV import of Journal Entries in NetSuite could occur due to the following reasons: 1. Invalid Account/Subsidiary Reference: The account or subsidiary reference key you're trying to use does not exist in the system. This could be because the account or subsidiary with the given internal ID does not exist or is inactive. 2. Access Restrictions: The role you're using to perform the import does not have access to the account or subsidiary you're trying to reference. This could be due to role restrictions or permissions in NetSuite. 3. Incorrect Account/Subsidiary Association: The account you're trying to use is not valid for the subsidiary you're referencing. Each subsidiary in NetSuite can have different accounts associated with it, and using an account that is not associated with the specified subsidiary will result in this error. 4. Incorrect Name Reference: If you're trying to import based on the name instead of the internal ID, the name must be the full string (i.e., parent : child). If the full string is not used, the upload will fail. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
07/14/2026, 2:25 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.883117735
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.876831114
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.866394103
Celigo AI
07/14/2026, 2:25 PM