Charlie
06/30/2026, 3:17 AMCeligo AI
06/30/2026, 3:17 AMAI generated answer (using internal Slack threads):Based on the conversations, there are several ways to communicate back orders to your end customers for partially fulfilled sales orders: 1. Default Commit Option on Sales Order: You can use the "Default Commit Option on Sales Order" setting in Accounting Preferences > Order Management. By setting this to "Do Not Commit", it will not commit inventory to a sales order until you commit it either through a script or some other process. This allows you to control when a backorder is fulfilled and communicate with the customer accordingly. 2. Supply Allocation Feature: The Supply Allocation feature in NetSuite can be used to manage and track backorders. This feature can provide visibility into your inventory and help you determine when a backorder can be fulfilled. You can then communicate this information to your customers. 3. Close the Sales Order: After any fulfillment has been carried out, you can close the Sales Order. This prevents any further fulfillments from being processed for that order. You can then communicate to your customer that their order has been partially fulfilled and the remaining items are on backorder. 4. Ship Complete Checkbox: The ship complete checkbox only allows fully committed orders to be fulfilled. If an order is partially fulfilled, the remaining items will be on backorder until they can be fully committed. You can then communicate this to your customers. 5. Use of Scripts or Automated Processes: You can use scripts or automated processes to manage backorders and communicate with customers. For example, you could create a script that sends an email to a customer when their order is partially fulfilled and items are on backorder. Remember, the best method for your business will depend on your specific needs and processes. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
06/30/2026, 3:17 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835327148
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.821960449
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
06/30/2026, 3:17 AM