Hey y'all! Anyone experiencing any SOAP web services taking much longer than usual? Seeing a whopping 1,700+ second for a Sales Order add operation.

Such high expectations, wanting a SO to create in less than a half an hour. Seriously though, that sounds like a ticket. We've had an annoying amount of slowness everywhere since our 2026.1 update, but nothing specifically that bad.

1700+ secs is a hostage situation bro. the 2026.1 update has some general lag, NetSuite doesn't just hang for 30 mins on an add operation unless it is fighting itself. A delay this severe points to severe database contention or record locking (note that they are panning on stopping SOAP so better migrate to REST). check your APM, but I'd bet on one of two things: 1. Your SOAP request is stuck waiting for a locked record to release, caused by a heavy batch job (like inventory adjustments or bin transfers) hitting the same items concurrently during business hours. 2. You have a huge stack of UE scripts and workflows firing synchronously on the SOAP execution context, creating customization debt. Do you actually need your automations to run on this specific integration? If not, pass

<runServerSuiteScriptAndTriggerWorkflows>false</runServerSuiteScriptAndTriggerWorkflows>

in your SOAP header. That will completely bypass the script bloat and force the transaction through. If you need the scripts to fire, you need to audit your deployment contexts

Not soap but perf in general. I opened one ticket. @etiusten did as well for San Jose datacenter. Not sure if there related. Mines not that bad but APM is reporting double normal for record saves across the board.