When sending an email out of NetSuite, unchecking ...
# ask-stanley-ai
t
When sending an email out of NetSuite, unchecking the “include transaction” checkbox to remove the pdf from the email is not working. Unchecking the checkbox still results in the pdf for the transaction being attached. What steps do I need to take to allow for unchecking the include transaction box to not include the PDF?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems that the issue of the PDF still being attached even when the "include transaction" checkbox is unchecked is not directly addressed. However, there are some related discussions that might provide some insights. In one conversation, a user mentions that the PDF template used for printing and emailing might be different, and that the IF statements used in the PDF template only run on the client side and won't run on the attachment. This suggests that the issue might be related to the PDF template used for emailing. You could try using a custom email template where the data elements for your IF statements are sourced into the email body as HTML. In another conversation, a user mentions a workaround for a different issue where they use a status criteria in the advanced PDF template, resulting in an error when you print an unapproved PO. This suggests that it might be possible to use a similar approach to prevent the PDF from being attached when the "include transaction" checkbox is unchecked. You could try adding a condition in the PDF template that checks whether the "include transaction" checkbox is unchecked, and if it is, throw an error or prevent the PDF from being attached. Please note that these are just suggestions based on related discussions and might not directly solve your issue. You might need to experiment with different approaches or seek further advice from other NetSuite professionals. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844421446
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829040587
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828918517
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